Vitality Veterinary - Waterford Lakes Practice manager Job Posting
(an awesome companion-animal general practice!)
Waterford Lakes, FL 32828
Vitality Veterinary Services offers high quality, affordable, and convenient veterinary care and boasts an enjoyable environment with a family-like team of ardent professionals; we take a no-nonsense and progressive approach to veterinary medicine.
We strive to provide exceptional customer services and patient care by working as a team; we work hard, and we also have fun!
If you are an experienced practice manager in a veterinary hospital environment, we look forward to meeting you!
Technicians, Veterinary Assistants, Customer Service Representatives, Receptionists, Office Assistants, Groomers, and Interns
Responsibilities and Duties
(abbreviated, representative list)
Maintain order and cleanliness in exam/reception and treatment/kennel areas
Oversee medical and office equipment inventories and maintenance
Recruit, schedule, and supervise support staff; ensure all legally required payroll forms are submitted
Mediate interpersonal issues between staff; maintain employee motivation; and structure continuing education for staff; promote skills development related to the advancement of our goals and mission
Provide exceptional service to internal and external clients
Participate in practice marketing initiatives, and in developing and delivering special promotions
Ensure that all medical records are digitally recorded/entered in patients’ files
Assist veterinarians and technicians with in-clinic work when necessary due to workload. This includes but is not limited to triage, venipuncture, radiology, electrocardiogram, prescription fulfillment, surgery preparation and recovery, etc.
Prepare daily, weekly, monthly, and ad hoc reports (as required and/or requested by leadership)
Prepare and perform daily bank deposit and review and/or prepare all A/P and A/R
Periodically review supplies and equipment costs as well as service and product fee schedules and make changes as necessary to assure that optimal prices are obtained.
What Makes Us Special
Vitality Veterinary Services is a growing group of state-of-the-art hospitals with locations in New England, South East, and Mid-Atlantic states and future growth across the U.S. We offer our team members competitive compensation packages and a supportive work environment.
Vitality’s exam and basic medical fees are low and transparent to encourage client engagement, which has proven to ensure increased comprehensive care decisions and compliance of owners, and healthier outcomes for our patients!
Vitality’s philosophy is simple: hire a superstar medical team that takes a straightforward and progressive approach to veterinary medicine. Vitality provides the team with a full complement of technology-driven diagnostic equipment including digital radiography, dental radiography, on-site laboratory analyzers, and a range of the best medical equipment available.
Vitality Veterinary and Affiliated Hospital locations include:
CT – East Haven, Orange, Stamford
FL – Bonita Springs (X2), Cutler Bay, Fort Myers, North Port, Port Charlotte, Sarasota, Waterford Lakes
GA – Buford, Kennesaw
MA – Attleboro, Swansea
MD – Pikesville
NY – Brooklyn
SC – Summerville
3+ years relevant experience
Knowledge of veterinary software (e.g. Neo, AVImark, Cornerstone)
Strong customer service skills
Work well in a team environment
Remain calm under pressure
Additional Salary Information: Competitive Wages
General Health Insurance Stipend
CE Expense Reimbursement
Professional Membership Dues
Personal Pet Discounts